Customer Advisor - NI

Job description

Customer Advisor – NIB&Q Newtownabbey, Northern Ireland, United Kingdom

Schedule: Part‐time, 15 hours per week, 3‐month fixed term contract. Shifts Monday‐Sunday 7:00 am‐10:00 pm. Hourly rate £12.71.

OverviewWe believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?The role will involve becoming an expert advisor, guiding customers through their home improvement projects, driving sales, managing stock, setting up displays, and maintaining a clean and attractive store. You'll also receive training in paint‐mixing and timber cutting, but excellent customer service will be the main focus.

What We Need

Friendly, outgoing attitude and eagerness to help customers

Strong teamwork skills and flexibility to work a rota that includes weekends, evenings and bank holidays

Positive energy and a passion for home improvement

Ability to adapt to new technology and learning ways of working

What's in it for you?As part of a great team, you will be valued for who you are. B&Q is committed to diversity and inclusion, providing access to networks, wellness programmes and a range of benefits.

Competitive salary

Pension scheme and ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts and wellbeing benefits

Generous breaks to stay refreshed

Contact us for recruitment adjustments at recruitment@b-and-q.co.uk .

Seniority levelEntry level

Employment typePart‐time

Job functionOther

IndustriesRetail

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Extra information

Status

Open

Education Level

Secondary School

Location

Newtownabbey

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English