Customer Support Manager UK (M/W)

Job description

Are you highly organised, analytical, and comfortable working behind the scenes to ensure commercial operations run smoothly? Do you enjoy working with data, processes, and internal stakeholders to support sales performance?

We are looking for a Customer Support Manager UK (M/W) to join our Camberley-based team and play a key internal role in supporting our UK commercial operations as part of a growing international business.

Reporting to the UK Sales Director, you will provide structured, office-based support to the sales and key account teams. Your focus will be on commercial accuracy, pricing, reporting, and stock coordination—ensuring that agreements, processes, and data are robust, compliant, and well managed. This role is UK-focused and ideally suited to someone who enjoys detail, analysis, and cross-functional collaboration within a professional office environment.

Key Responsibilities

Manage and monitor commercial agreements, including pricing, discounts, rebates, provisions, and dispute tracking

Identify and resolve contractual discrepancies and ensure compliance with agreed terms

Prepare, review, and analyse pricing structures in close collaboration with Key Account Managers

Develop, maintain, and improve sales performance and reporting tools (turnover, margins, distribution data, etc.)

Support the preparation of sales reviews, tenders, and internal commercial meetings

Act as a central coordination point between sales, supply chain, and finance teams

Monitor and manage consolidated stock levels at the UK site

Ensure accuracy, consistency, and high standards across all commercial data and documentation

Maintain a high level of internal and external customer support at all times

Your profileYou are methodical, detail-focused, and confident working with data, systems, and reports. You take pride in accuracy and enjoy being a dependable support to colleagues.

You Will Ideally Have

Degree-level education or equivalent experience

At least 3 years' experience in sales support, customer support, commercial support, or a similar role

Strong Excel and PowerPoint skills

A structured, organised approach with excellent attention to detail

The ability to work independently and manage multiple priorities

Strong written and verbal communication skillsFluency in English

Experience in the food or agri-food sector is an advantage but not essential.

French language skills are beneficial but not required.

Why Join Us?You'll be part of an ambitious and growing international business where your contribution directly supports commercial success. This is an excellent opportunity to build a long-term career in a stable, professional office environment with clear responsibilities, visibility, and impact.

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Extra information

Status

Open

Education Level

Secondary School

Location

Camberley

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English