Helpdesk Ops Leader: Drive KPIs & 24/7 Support

Job description

A leading facilities management company in Redditch is seeking a Helpdesk Operations Manager to oversee team performance and ensure high-quality customer service. The role involves managing resources, driving process improvement, and achieving key performance indicators. Candidates should have experience in customer service management and excellent communication skills. Benefits include a competitive salary, bonus scheme, and a comprehensive training program, along with a generous annual leave policy.#J-18808-Ljbffr

Extra information

Status
Open
Education Level
Secondary School
Location
Redditch
Type of Contract
Full-time jobs
Published at
31-03-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Full-time jobs | Secondary School

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