Rough Sleepers Mental Health, Band 4 Peer Support Worker

Job description

Rough Sleepers Mental Health, Band 4 Peer Support WorkerCreative, Innovative and Breaking the Stigma

We have an opportunity for a Band 4 Peer Support Worker for three or four days a week, for a 12 month fixed term contract, in the Rough Sleepers Mental Health Project (RAMHP).

RAMHP is an assessment and liaison service that works with street outreach services to support people who sleep rough and help them get the right mental health care. The service covers Tower Hamlets, Hackney, City of London and Newham. We work with statutory and partner organisations supporting people in challenging circumstances. The team uses an assertive outreach approach, going out to see people where they are.

The Peer Support Worker will have lived experience of rough sleeping and of using mental health services. You will be sharing your own experiences, to gain trust and inspire hope that recovery is possible from somebody that gets it.

Main duties of the jobThis role requires an understanding of the health needs of rough sleepers and the challenges homeless people face in health settings. You will support people to navigate health and rough sleeping systems and to overcome barriers that prevent them from accessing healthcare and other support.

You will be a member of a multidisciplinary team and will go out with colleagues. We visit people where they are, which may be on the streets, emergency accommodation or specific homeless day centres. You would be travelling across Tower Hamlets, Hackney, City of London and Newham. The role would involve engaging with people who may have mental health needs, and to support us and them to understand their mental health better. They may be mistrustful of services but need to be connected with appropriate support.

In your personal statement, please tell us of your lived experience of rough sleeping and mental health.

The team operates Monday - Friday 9am - 5pm.

We encourage people to contact us to find out more or arrange a visit:

Hilary Neal, Operational Lead 07970 650 805 or Tash Lawrence, Occupational Therapist 07824318509

About usOur mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

To work as an integral and highly valued member of the service in facilitating client centred activities to inspire hope and recovery.

To support individuals in identifying personal recovery goals to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead.

Through sharing aspects of own lived experience of mental health challenges, accessing services and recovery stories, the Peer Support Worker (PSW) will inspire hope and belief that recovery is possible in others. The post holder will develop relationships based on mutuality so they can facilitate and support information sharing to promote choice, self- determination and opportunities for the fulfilment of socially valued roles. To work with people who are rough sleepers who are experiencing mental health problems.

The Senior PSW will act as an ambassador of Recovery and will work closely with team members, partner organisations and local communities to develop, through co-production, recovery-focused interventions that address the needs of those served including resilience and recovery, shared support, social connections and community engagement.

The team operates 5 days a week, 52 weeks a year. The team will operate 9am - 5pm patterns. They will work with the Clinical and Operational Leads in supporting the continuous development of the service ensuring safe and effective practice upholding the Trust values with the homeless person at the centre of all care delivered.

Person SpecificationEducation/ Qualification/ Training

Educated to degree or has gained equivalent level of work experience

Significant experience of peer support working

A willingness to undertake further training and/or qualifications.

NVQ3 or equivalent experience.

Commitment to obtain underpinning knowledge through work based learning and mandatory training,

ELFT Accredited Peer Support Worker Training (by Royal College of Psychiatry)

Experience

Significant experience of working as a Peer Support Worker in a relevant setting.

Own personal lived experience of rough sleeping

Own personal lived experience of mental health

Awareness of local services and community organisations

Knowledge of benefits/employment systems

Ability to demonstrate an understanding of mental health issues

Experience of delivering training

Knowledge and skills

A sound knowledge of good practice in Peer Support Work

Able to use Email, Word, Excel, PowerPoint and ability to co-produce new information resources to promote emerging projects

Able to demonstrate understanding of Intentional Peer Support

Demonstrate knowledge of personal Recovery

Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers

Excellent verbal and written communication skills

Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust

Ability to appreciate / understand other people's worlds

Commitment to Trust Equality and Diversity policies and Trust values

Willingness to take initiative and speaking Truth to Power.

Cultural awareness including awareness of the potential impact of discrimination & disadvantage on mental health.

Ability to recognise and appropriately challenge stigma and discrimination.

To demonstrate a knowledge of audits, survey's and consultations

Awareness of local services

Knowledge of benefits/employment systems

Ability to demonstrate a understanding of mental health issues

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£33,094 to £36,195 a yearPer annum pro rata inc HCA

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English