Customer Advisor

Job description

Customer AdvisorLocation: B&Q Barnstaple, United Kingdom

Shifts available Monday - Sunday, 7.00am - 10.00pm.

Contract type: 3 Month Fixed Term, Part‐time – 30 hours per week.

Notional hourly rate: £12.71.

OverviewWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?You will become an expert advisor, guiding customers on their home improvement projects. Responsibilities include sales, managing stock, setting up displays, ensuring the store's appearance is excellent and, optionally, training in paint‐mixing and cutting timber. Great customer service will be your main goal.

What we needFriendly and outgoing, with a passion for home improvement. Enjoy helping others, working with new technology, collaborating within a team and being flexible to work on a rota that includes weekends, evenings and bank holidays.

What's in it for youWe value diversity and inclusion, offering access to networks that represent our colleagues and allies. Benefits include a competitive salary, pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, generous breaks and more.

To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Seniority Level

Entry level

Employment type

Part‐time

Job function

Other

Retail

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Extra information

Status

Open

Education Level

Secondary School

Location

Barnstaple

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English