Community/Customer Service Associate (Operations)

Job description

Due to ongoing growth Caddy Comps, the UK's leading Golf competition website, are looking for a Community Associate to support in maintaining our 5* user experience at scale!The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimising processes and will be up to date with the best tools on the market to do so!They will likely take an interest in other areas of the business such as logistics, digital marketing and will be technically savvy and open to adopting new technology.Tasks Ownership of end to end winner communicationCommunication with vendors & suppliersOptimisation of our visual merchandising and online shopfrontRequirements Prior customer service experience with a passion for creating 5* memorable experiences for customers!Willing to work flexible hours with evening and weekend shifts required.Experience/interest in Golf preferredBenefits Competitive salaryTeam discounts on Golf EquipmentEpic office environment with snacks, games, putting green and more.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Wansford

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English