SaaS Customer Support Specialist | First-Line Troubleshooter

Job description

A leading educational technology company based in Wakefield is seeking a Customer Support Representative to provide first-line support for its SaaS products. The role involves addressing customer inquiries, investigating issues, and ensuring customer satisfaction. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to think logically to resolve problems. This position offers a salary range of £24,500 – £27,500 and opportunities for professional development with the flexibility of hybrid working.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Wakefield

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English