Aftersales Advisor Apprentice - Rayleigh Ford

Job description

Allen Motor Group are currently looking to employ an Apprentice Aftersales Advisor to join our Ford dealership in Rayleigh. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time position offered on a 3 year Apprenticeship Agreement, Monday – Friday, 40 hours per week with a basic salary of £15,704, reporting to the Aftersales Manager.

Why Allen Motor Group?In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service

Fantastic discounts on MOT's, services and parts

Life assurance benefit, at no cost to yourself

£1,000 refer a friend scheme

Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?No! We understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:

Excellent organisational and administrative skills

Great attention to detail

A background in customer service

Experience using computer software systems

Key Responsibilities And DutiesAs an Apprentice aftersales advisor you will be expected to be the face and voice of the whole customer experience from the minute a booking is made to when the customer returns to collect their vehicle. After relevant training and ongoing support, you will be expected to:

Provide exceptional customer service

Ensuring all recorded information is accurate and stored correctly

Achieving set performance targets by upselling products

Ensuring adherence to all GDPR guidelines

Booking vehicles into the workshop

To be considered for this opportunity please apply now

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Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

01-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English