Trainee Special Investigator

Job description

DescriptionAmazing new opportunity interesting work within Insurance claims investigation. The successful candidate will need both an Insurance and Investigatory background

DepartmentClient Management

LocationHome United Kingdom

Job purposeManage a portfolio of investigation cases from various instructing Client (covering Domestic and Commercial Property, Motor, Casualty and Niche Products)

Working in partnership with the instructing Client, the investigator will undertake thorough and focused enquiries, report upon the outcome of the investigation and make informed and evidence-based recommendations on policy response.

Cases where fraud is established may involve liaising with police to secure a prosecution.

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What will your day look like• Undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, to include -

Technical Knowledge

Investigative Planning & Preparation

Interviewing & Statement Taking

Evidence Identification, Gathering, Analysis & Presentation

Reporting & Correspondence Proficiency

Investigate and validate claims within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group

Support & assist in the development of DSI staff (e.g. Investigators, Conversation Management Handlers)

Adhere to client specific service standards and ensure investigations are conducted within the Company's guidelines, procedures & protocols

Establish and maintain contacts with external investigative bodies and agencies, as approved by DSI management

Be accountable for achieving Key Performance Indicators, as determined by DSI management

To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)

Promote & maintain the profile of DSI within the Company and throughout the marketplace generally

Perform any other appropriate duties, as & when reasonably requested by DSI Management

All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.

Knowledge and Abilities

Previous investigative experience essential, an investigatory qualification would be advantageous

Advanced insurance industry knowledge essential

First class communication skills

A high level of self-motivation and personal accountability

Demonstrate a structured approach and effective time management skills

Ability to work with the minimum of supervision

High levels of IT literacy, proficiency with Excel and Word

Working knowledge of civil & statutory law within investigations

Working knowledge of evaluating and handling "intelligence"

Capable of handling sensitive and confidential material

Willing to commit to professional study

High ethical and professional standards

Clean UK driving licence

BenefitsCareer & Purpose

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working; hybrid, work from home or join a collaborative office space

Dress for your day

Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Seniority level

Mid‐Senior level

Employment type

Full‐time

Job function

Other, Information Technology, and Management

Industries: Insurance

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

01-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English