Data Centre Support Engineer Apprentice - 18 months Fixed Term Contract

Job description

Amazon Bracknell, England, United Kingdom

DescriptionAre you curious about how the cloud works and eager to play a hands‐on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.

What is a Data Centre?A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on – from streaming to online shopping. Our Data Centre Operations (DCO) team designs, installs and maintains this cloud computing infrastructure that keeps Amazon Web Services (AWS) running reliably for millions of customers worldwide.

About AWSAmazon Web Services (AWS) offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost‐effective. The AWS infrastructure team supports our global data centres – managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.

Key job responsibilities

Working at the forefront of AI infrastructure, supporting the systems that power Amazon's most advanced technologies

Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems

Responding to and prioritising trouble tickets to keep data centre operations running smoothly

Install and set up server racks, following company procedures and safety standards

Learning to replace hardware components safely and accurately under guidance from experienced technicians

Monitoring system performance and contributing to preventative maintenance activities

Gaining exposure to cyber security principles and system protection best practices

Collaborating with facilities teams during power and cooling maintenance events

Participate in small to mid‐scale projects that enhance system reliability and efficiency

We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem‐solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.

Basic Qualifications

Be 18 years or over before the start date (September 2026)

Be a UK national and able to obtain UK Government Security Clearance

Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the program)

Have lived in the UK or in the European Economic Area (EEA) for the last 3 years

Be a resident of the UK for the entire duration of the program

Not be registered to study on a UK government funded course ending August 2026 or later

Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A‐C) in any subject

Have GCSEs in English and Maths (or equivalent qualifications) at grades 3 or above (D or above)

If you have received educational qualifications outside of the UK you must obtain a Statement of Comparability to confirm your eligibility for the scheme (through UK ENIC)

Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval

This apprenticeship assumes the candidate has little knowledge/experience of the occupation

This position is an 18‐month fixed‐term contract. You must not already have a qualification in a similar subject at the same or higher level than this apprenticeship

Preferred Qualifications

Curiosity and eagerness to learn about technology and systems

Problem‐solving and analytical skills

Attention to detail and commitment to safety

Effective communication and teamwork

Adaptability and willingness to take on new challenges

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company: Amazon UK Services Ltd. - A10

You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

If successful in gaining a place on this programme, you will be assigned to one of our data centres within the Thames Valley region.

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Extra information

Status

Open

Education Level

Secondary School

Location

Bracknell

Type of Contract

Full-time jobs

Published at

01-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English