Aftermarket Sales Manager

Job description

Aftermarket Manager

Birmingham

£80,000 to £90,000 + Car Allowance + Bonus + Package

NEOS Engineering Recruitment are working with a market-leading organisation within the Material Processing sector who are looking to appoint a Senior Aftermarket Manager to take full ownership of their aftersales function.

This is a pivotal hire for the business. There is currently no dedicated leadership across aftermarket, meaning this role offers a genuine opportunity to build, shape and lead the entire function, with a clear pathway to Director level.

The Role:

• Full ownership of the Aftermarket division – parts, service, warranty & site operations

• Lead and develop nationwide service operations, supporting machinery across customer sites

• Manage and grow a team of 10 (Service Engineers & Parts), with plans to scale further

• Oversee coordination of multiple OEM product lines across parts, service and support

• Take control of parts sales, warehouse operations and stock strategy

• Build and modernise the parts department – systems, processes and commercial performance

• Manage warranty claims and liaise directly with OEMs and factories

• Support breakdowns, servicing and technical queries across the customer base

• Oversee service contracts and long-term support agreements

• Drive aftermarket revenue through parts sales and service delivery

• Work closely with internal teams to support the installed machine population

• Contribute to budgeting, forecasting and overall business growth

The Candidate:

• Proven background in the Crushing, Screening or Material Processing sector

• Strong aftermarket experience – parts, service, warranty & contracts

• Previous leadership experience managing engineers and parts teams

• Commercially minded – understands how to drive revenue through aftermarket

• Experience dealing with OEMs, suppliers and factory relationships

• Able to build structure – processes, systems and scalable operations

• Comfortable working in a hands-on, evolving environment

• Strong organisational and communication skills

• Full UK Driving Licence and happy to travel

The Opportunity:

This position represents a significant opportunity to take strategic ownership of a developing aftermarket function within a well-established organisation. The successful candidate will be responsible for shaping and implementing the structure, processes and commercial strategy across parts, service and support operations.

With a strong existing customer base and installed equipment population, there is a clear platform to enhance aftermarket performance and drive sustainable revenue growth.

The role offers genuine scope for progression, with the potential to evolve into a Director-level position as the function matures and expands.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

02-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English