French Speaking Account Managers

Job description

# Early CX / CS Career upstep. # Start April / May # £50k+ # Visa Required # London Office # 8 Week induction in USA

French language Account Managers to work with our client’s existing customer base in Europe.

This is a full-time position that offers French-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services.

You'll need to be a self-starter, work effectively as part of a team, and be willing to support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management.

The Job:

• Proactively service and support French speaking clients

• Field incoming calls, handle contractor customer inquiries and troubleshoot problems

• Handle client account management functions, including invoicing and collections

• Proactively analyse customer service processes and bring forth ideas for continuous improvement

• Research and develop various resources and reference documents for French speaking clients

• Support and participate in the organisation’s Continuous Improvement Program

The Successful Applicant will have:

• UK residency or Work Permit (not Student visa)

• Bachelor’s degree from an accredited university

• Proficient computer skills in programs, ie Word, Excel, and PowerPoint

• Demonstrated personal initiative

• Proficient presentation skills

• Solid analytical and problem-solving ability

• Excellent customer service orientation

• Desire to assume increasing levels of leadership responsibility

• Ability to work on multiple tasks simultaneously

• Excellent verbal and written communication skills

• Strong organisational skills and attention to detail

• Ability to work well in a fast-paced environment

Language requirements:

Native-level French language

Business-level English

Salary: £47,000 – £52,000

Location: [G. London] City of London

Job type: Permanent

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

02-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English