Job description
Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established manufacturing organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Administrator to join their team on a permanent basis.
Key Responsibilities
- Manage a portfolio of customer accounts, building and maintaining strong relationships
- Process customer orders and track them through to delivery
- Allocate stock accurately to customer orders
- Provide customer account reports and forecasts to internal stakeholders
- Collaborate with internal departments throughout the order lifecycle
- Resolve issues promptly, providing effective and customer-focused solutions
Background and Experience Required
- Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager
- Background in a fast-paced manufacturing, supply chain, or distribution environment
- Strong customer service and relationship management skills
- Excellent attention to detail and high level of accuracy
- Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems
- Clear and professional communication skills, both written and verbal
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Livingston
- Type of Contract
- Full-time jobs
- Published at
- 02-04-2026
- Profession type
- Sales
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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