Customer Service Administrator

Job description

Manpower are currently recruiting for an Experienced Customer Administrator for a longer-term maternity cover position with a well-established client.

Applicants must have at least 1 year of experience in a similar administrative or customer service role and be able to demonstrate this.

Location

North Killingholme

Own transport is essential as the site is not accessible by public transport.

Shift Pattern & Pay

Monday - Friday
8:00am - 5:00pm
£12.55 per hour

Key Responsibilities

• Provide administrative support across departments including warranty, claims, repairs, production, logistics, and aftersales.
  - Communicate professionally with customers via phone, email, and Microsoft Teams to handle enquiries.
  - Manage and monitor the shared team mailbox alongside colleagues.
  - Assist customers with complaints or issues, ensuring solutions are provided and follow-ups are completed promptly.
  - Work closely with internal departments to maintain efficient service delivery.
  - Process customer orders and related transactions accurately.

What We're Looking For

Experience

• Minimum 1 year experience in a similar administrative or customer service role.
• Experience working within a structured office environment and following company procedures.

Skills

• Strong IT and administrative skills, including Microsoft Office.
• Excellent communication and customer service abilities.
• Good organisational skills and attention to detail.

Personal Attributes

• Able to work both independently and as part of a team.
• Reliable, organised, and able to meet deadlines.
• Experience working to KPIs or service targets.

What You'll Get

• Longer-term maternity cover opportunity
• Full-time weekday hours
• Supportive office environment
• Weekly pay

How to Apply

If you are interested in this role, apply online today or contact the Manpower Grimsby Office for more information.

Extra information

Status

Open

Education Level

Secondary School

Location

Immingham

Type of Contract

Temporary full-time jobs

Published at

02-04-2026

Profession type

Admin / Secretarial

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English