Customer Advisor

Job description

Shifts available Monday - Sunday, 7:00am - 10:00pmUK Notional hourly rate £12.71 per hour *

Increasing to £13.10 per hour from 1st April 2026

OverviewCustomer AdvisorPart Time – 25 hours per week3 Month Fixed Term ContractB&Q GlasshoughtonWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?Join our team, and you'll become an expert advisor – an inspiration as well as a guide. You will get to know every customer and their home improvement projects. Sales will be important, of course, as will tasks such as managing stock, setting up displays, and ensuring your store looks great. You'll also be trained in paint‐mixing and cutting timber, but the primary focus is great customer service.

What We NeedHappy to help, eager to learn and just a little bit obsessed with home improvement, you'll fit right in. You're friendly and outgoing, and you get a buzz from helping others. You're open to expanding your skills with new technology and new ways of working, excel in a team environment, and are flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, ensuring everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. In addition to a competitive salary, our benefits package includes an award‐winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We also provide generous breaks to keep you refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Leeds

Type of Contract

Full-time jobs

Published at

02-04-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English