Sales Advisor

Job description

Overview Sales Management. Knowing the Key Performance Indicators (KPI's) for Retail related to the store (including previous years' figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service. Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper's Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper's guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand's image and prestige.Responsibilities Follow the steps of the Sales Cycle and apply Camper's Customer Services policy.Transmit product benefits and care tips to customers.Apply Camper's guarantees in the event of returns and exchanges to ensure complete customer satisfaction.Encourage customer loyalty and develop/maintain commercial relations with customers to reinforce the brand's image and prestige.Implement Marketing and Visual Merchandising policies and strategies; comply with the Uniform Policy; keep the store area clean and tidy.Open and close the store; manage operations using the SAP program: product registration and reception, returns, orders and transfers between stores, stocktaking, faulty goods, CLUB. CAMPER; control and manage the cash register; handle the POS-terminal.Ensure the storeroom is organized and stocktaking procedures are effective; keep the storeroom tidy and up to date; place products on shelves.Operations and Procedures Store Operations: Opening and closing the Store.Correctly controlling and managing the cash register; handling the POS-terminal.Ensuring the organisation of the storeroom and stocktaking procedures; keeping the storeroom in correct working order and tidy; placing products on shelves.Job Description 2. Keeping the staff room clean and tidy.Immediately informing of any maintenance incidents.Business Knowledge Knowing the commercial and brand trends of the Company and its competitors in the sector.Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary).Knowing Camper's Customer Services policy; Knowing the Marketing and Visual Merchandising policies and strategies.Knowing the SAP tool and its application.Qualifications Experience: RequiredLanguages: English – AdvancedEmployment: Part-timeSchedule: Monday to SundaySalary: from £12.21 hourlyBenefits: Sales commission 1% to 2%About Camper We are a contemporary footwear brand from the island of Mallorca, Spain. Founded in 1975, we are a family business with a rich shoemaking heritage that we use to create unique designs.

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Extra information

Status

Open

Education Level

Secondary School

Location

Westminster

Type of Contract

Full-time jobs

Published at

02-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English