New Accounts Facilitator: Fast-Paced Data Entry

Job description

Contract: Permanent - 37.5 hours per weekSalary: Circa £27,000 per annumLocation: Bristol - Castlemead BS1 3AGDays of Work: Monday to FridayHours of Work: 09:00 - 17:30Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Our Credit and Billing Team are currently recruiting for an ambitious and motivated New Accounts Facilitator to join their highly skilled Team.

We are looking for a target driven individual with an attention to detail who has a background of fast paced administration based roles.

You will also be focussed on;

Data input of credit application details onto internal systems to create new customer accountsValidating information provided by customers against relevant external data sourcesCredit check applications using nominated credit agenciesApplying account sanctions against company policy based on all available dataLiaising with Sales Teams via telephone and email to resolve any queries preventing the opening of a new customer account

Qualifications

About You

As the successful candidate your CV will clearly demonstrate that you have developed strong all round administrative experience ideally gained within a similar environment.

Due to the nature of our business the ability to thrive in a busy and fast paced environment would be preferred.

Your strong organisational, communication and computer literacy skills will be fully utilised in this role. Alongside these you will need to have;

Computer literacy, with the ability to use Microsoft and G Suite packagesYou will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with internal and external customersHigh attention to detail and ability to produce quality work and manage your time effectivelyYou will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed expectationsAbility to work as a team player and on your own initiativeDemonstrate high levels of self-motivation and initiative to effectively problem solve.Demonstrate the core values of DPD – Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

Holiday tradingEnhanced maternity and paternity packageFree life assurance of 4 x salary on joining the pension schemeHealth Kiosks visiting every locationDiscounted shopping from 100's of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friendsFree eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.

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Extra information

Status

Open

Education Level

Secondary School

Location

Bristol

Type of Contract

Full-time jobs

Published at

02-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English