Healthcare Assistant | Barts Health NHS Trust

Job description

****Due to government threshold guidelines the Trust is unable to provide sponsorship for this role****

As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.

We are seeking a Band 3 Healthcare Support Worker (HCSW) to join our Outpatient Department at Newham University Hospital.

You will work closely with Junior Sisters, Charge Nurses, and Consultants to ensure patients receive timely consultations and high-quality clinical care.

This is a role for someone who:

Demonstrates compassion, transparency, honesty, and accountability

Is proactive and responsible, taking initiative to support patient care and clinic operations

Thrives in a team‐oriented, fast‐paced healthcare environment

Clinical Duties:

Perform routine patient observations (BP, pulse, temperature, respiration)

Conduct urine dipsticks and assist with simple dressings

Support minor diagnostic procedures including OCT, visual acuity tests, visual field tests, bladder scans, uroflow, and ENT clinic procedures

Assist in decontamination of equipment following infection control protocols

Maintain accurate patient records using CERNER or similar systems

Patient Care:

Provide compassionate support to patients and relatives

Uphold patient confidentiality, dignity, and respect at all times

Assist patients in navigating outpatient services efficiently

Operational Support:

Contribute to smooth outpatient clinic flow

Work collaboratively with the multidisciplinary team

Identify opportunities to improve service delivery

Essential Qualifications & Experience:

GCSEs or equivalent in English and Maths

Basic IT skills (Microsoft Office, databases)

Experience dealing with the public face‐to‐face and via telephone

Desirable Qualifications & Experience:

NVQ Level 2 or 3 in Health & Social Care (QCF/RQF)

Certificate in Clinical Skills or Foundation Care Certificate

Why Work With Us?

Work in a dynamic, supportive, and challenging environment

Receive mentoring and training to expand your clinical skills

Enjoy career progression opportunities in a large NHS Trust

Join a team committed to safe, compassionate, and innovative care

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world‐class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high‐performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm‐free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

This advert closes on Monday 30 Mar 2026

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English