Customer Advisor - NI

Job description

Shifts available Monday - Sunday, 7:00am - 8:00pm

UK Notional hourly rate £12.71 per hour

Increasing to £13.10 per hour from 1st April 2026

OverviewCustomer Advisor

Part Time - 15.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7:00am - 8:00pm

UK Notional hourly rate £12.71 per hour

B&Q Holywood ExchangeIncreasing to £13.10 per hour from 1st April 2026

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement

Friendly and outgoing, and you get a buzz from helping others

Expanding your skills using new technology and learning new ways of working

Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays

What's in it for me?As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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Extra information

Status

Open

Education Level

Secondary School

Location

Holywood

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English