Job description
A growing fintech company in Cardiff seeks a Team Lead for their Customer Service team. The ideal candidate will manage approximately 10 agents, drive performance and engagement, and ensure exceptional service. The role includes a hybrid work schedule, requiring 3 days in the office. Applicants should have experience in leadership and preferably in a contact center environment, with a strong focus on coaching and feedback.#J-18808-Ljbffr
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Cardiff
- Type of Contract
- Full-time jobs
- Published at
- 03-04-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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