Customer Support Team Lead: Coach, Escalation & Strategy

Job description

A dynamic technology and advisory firm in Greater London is seeking an experienced Support Team Leader to oversee daily operations and team performance. This role involves 50% operational delivery and leadership, focusing on managing customer ticket queues while coaching team members. Ideal candidates will have a strong background in a senior support role and excellent communication and organizational skills. The company offers great benefits including private pension schemes, health insurance, and more.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English