Health Care Support Worker - PICU Ward

Job description

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager's contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processAneurin Bevan University Health Board supports flexible working.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026. Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086Job OverviewWe are looking for a caring and conscientious Health Care Support Worker to join our Mental Health Psychiatric Intensive Care Unit (PICU) based at St Cadocs Hospital. The PICU is a locked 9 bedded unit for males and females. Flexible working patterns are available, including the option for 12 hour shifts.

The post holder will work as part of a multi-disciplinary team and under the supervision of senior practitioners will assist in the provision of care and treatment to service users. The role of the Care Support worker is to provide support, give time to an allocated group of service users with complex needs and assist in programmes supporting their recovery during their stay on the unit. The post holder will assist the multi-disciplinary team in providing innovative approaches, which promote recovery and social inclusion for service users.

Main duties of the jobThe post holder will be expected to act at all times within the guidelines of the patient's care plan and within the supervision of senior support and or professional in charge.

If you think you have the necessary skills and experience to fulfil this role then we would love to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

This post is currently advertised at Band 2. The role is under review within the Health Board as part of a national review and may, in future, progress to Band 3 with an updated job description. If appointed, your manager will ensure you are kept informed and will support you through any changes, including discussing relevant training requirements.

Working for our organisationAneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Skills

Essential criteria: Able to work as part of a professional team; Able to communicate effectively using reassurance, persuasion and tact with patients; Ability to form positive therapeutic relationships with service users.

Desirable criteria: Basic IT skills; Good motivational skills.

Experience

Essential criteria: Meets all essential criteria as per attached job description/person specification.

Desirable criteria: Experience of working paid or voluntary with people in the provision of social, mental or similar care to people who require assistance in their every day life; Supporting service users in therapeutic activities, observing and evaluating effects of activity on individuals; Recording of information to support the assessment of health, needs and medical assistance.

Qualifications

Essential criteria: Meets all essential criteria as per attached job description/person specification.

Desirable criteria: Attendance in other in house training; Equivalent competencies achieved and evidenced through accredited courses.

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Extra information

Status

Open

Education Level

Secondary School

Location

Newport

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English