Retail Sales Assistant

Job description

Seasonal Retail Sales Assistant – Fixed Term ContractHours: 16 hours per week

Location: Newtownabbey, BT37 9UH

Shift Pattern: Monday to Sunday shifts based on business needs.

We are recruiting seasonal colleagues to support our branches during the busy travel season.

This role is offered on a fixed‐term basis expected to run until October 2026, depending on business needs and seasonal demand.

As this role supports our busiest trading periods, successful candidates must be available to work during key peak weeks in July & August. Due to the seasonal nature of the role, annual leave may be limited during peak trading periods and will be subject to manager approval.

Why join #TeameurochangeAt eurochange, we're all about people – and that includes you! We're a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.

So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!

Retail Sales Assistant – Your MissionAs a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You'll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you'll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.

Whether it's supporting someone's once‐in‐a‐lifetime adventure or helping with their everyday travel needs, you'll make foreign exchange better, simpler, and more convenient. You'll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK's most trusted travel money provider.

Explore How You'll Support Our Purpose

Deliver outstanding, friendly service that turns first‐time customers into loyal fans

Build genuine rapport with each customer to understand their travel plans, needs, and concerns

Use your knowledge and enthusiasm to recommend the best products and services for every customer

Engage in conversational selling to match products to customers' needs in a natural and supportive way

Share trusted advice on exchange rates, currency options, and how to get the most value for their money

Accurately process transactions while ensuring full compliance with financial regulations

Keep your bureau secure, presentable, and welcoming at all times

Promote additional products and services to enhance each customer's journey and simplify their travel experience

Take ownership when your manager is away, keeping the bureau running smoothly

Support new colleagues during onboarding and share your knowledge with the team

Be flexible to work in nearby branches when needed, helping the team succeed wherever you're required

The Stand‐Out Qualities to Be Part of #Teameurochange

At least 1 year of experience in retail sales, cash handling, and customer service

Confident, friendly, and positive attitude – you make customers feel welcome and valued!

Strong communication skills, with the ability to build rapport and trust quickly

High levels of accuracy and attention to detail when handling transactions

A natural flair for selling and exceeding customer expectations

Flexibility to adapt, work independently, and travel to nearby locations if required.

Our Perks Are Out of This World

Colleague Rate on Travel Money

28 days holiday (inclusive of bank holidays)

Access to our Retail Incentive & Bonus Schemes

High Street Discounts

Free 24/7 Virtual GP service for you and your family

Cycle to Work Scheme

Employee Wellbeing & Financial Support through Retail Trust

Employee Assistance Programme – because you matter!

Wagestream – access to flexible pay – get your earned wages when you need it!

Recognition Awards for outstanding service

Additional holiday entitlement after 1 year

Life Assurance ...and much more!

Our VisionTo be the UK's go‐to travel money provider, adding value to every customer's journey!

Our PurposeForeign exchange... But better, simpler & more convenient – we're the trusted inspirational experts.

Our ValuesWe Strive, We Trust, We're Aspirational, We're Responsible, We're Sincere.

Ready to join a team that's passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!

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Extra information

Status

Open

Education Level

Secondary School

Location

Newtownabbey

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English