Customer Service Team Lead - Coach, KPI Driver, Insights

Job description

A leading customer service company in Tamworth seeks an experienced Team Leader to motivate and develop their Customer Service team. Responsibilities include achieving service standards, conducting appraisals, and resolving escalated queries. Ideal candidates will have supervisory experience and strong communication skills. This role offers benefits such as additional leave, health plans, and a pension scheme, supporting a positive team culture and continuous improvement.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Tamworth

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English