1st Line IT Helpdesk Analyst 3 month contract

Job description

We're looking for a friendly 1st Line IT Helpdesk Analyst to join the internal IT team of a well‐run business with around 350 users on a 3‐month contract.

This role is focused on providing great service to colleagues rather than firefighting constant technical issues. The helpdesk supports industry‐specific software and day‐to‐day IT needs across the business.

Typical tasks include:

Responding to 1st line IT support queries from staff

Helping users with application access, passwords and basic troubleshooting

Building and configuring new starter equipment using documented processes

Managing user accounts and devices through Active Directory, Microsoft Intune and Microsoft Azure

Supporting device deployment using Windows Deployment Services (WDS)

Maintaining IT equipment through effective asset management

The IT team has built an excellent reputation internally based on their high level of service, so your communication skills will be top‐notch!

Nottingham city centre / 3 days a week in the office.

Please apply for this IT Helpdesk Analyst - 1st Line Support role ASAP.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English