Customer Service - Parts & Administration Team Leader

Job description

We have an exciting opportunity for a Customer Service Parts & Administration Team Leader based in Biggleswade for one of our clients on a Full time permanent basis.

Summary of the Customer Service Parts & Administration Team Leader roleSalary: Up to £33,000Location: BiggleswadeType of Contract: PermanentHours: 40 hour working week

Responsibilities of the Customer Service Parts & Administration Team Leader

Taking calls from customers, liaising with service engineers, all members of the MCC sales and Customer Service team

Raising and processing warranty and sales orders, purchase orders and tooling requests

Manage multiple inboxes efficiently

Promoting teamwork and actively contributing to daily operations

Review resource levels

Ongoing review of processes with a focus on continuous improvement

Taking ownership of escalated issues

Day to day supporting management of the parts/service teams

Requirements for a successful Customer Service Parts & Administration Team Leader

Previous experience within the construction plant or transport industry is advantageous

Strong communication skills at all levels

Strong customer service ethic

A collaborative team player

About Allstaff RecruitmentWe re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.

Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.

Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can t respond to everyone directly. If you don t hear from us within seven days, please assume you have not been successful this time.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English