Senior Retail Sales Advisor

Job description

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Reference: MAR20266162

Expiry date: 22:00, Fri, 27th Mar 2026

Location: Basingstoke

Salary: Competitive

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

Competitive salary plus pension and company benefits

We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Basingstoke, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Located on Whitney Road our Basingstoke East Store stocks the widest range of trade and designer paints as well as a comprehensive selection of wallcoverings and all the decorating supplies our customers need to get the job done. Our friendly and experienced team have a wealth of knowledge between them so if you are looking to expand your knowledge in our industry, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visitwww.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include:

Assist the Branch Manager with developing the branch and the team including deputising in their absence

Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service

Have keyholder responsibilities, cashing up and associated supervisory tasks

Allocate work to the team, keeping them motivated and driven

Use product knowledge to provide recommendations and help customers find the best product for their needs

Planning and agreeing sales forecasts with the Branch Manager in line with Company targets

Ensuring orders and enquiries are dealt with and followed up on promptly

Mix paint for Customers, process specialist orders, and request special stock within the Branch network

Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service

Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales

Assisting with stock maintenance in the branch

Who we are looking for to join our team:

Experience in a retail environment, ideally in a team leader or supervisory role

Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations

Highly motivated with the drive to succeed and do a great job

Approachable, possessing an open and friendly personality - happy to help both customers and colleagues

The ability to motivate and inspire colleagues to achieve the highest level of customer service

Enjoys working and supporting a team, but can be relied upon to work as an individual at all times

Keen to learn, develop skills, and progress within our industry

Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours

An interest in our industry would be advantageous but not essential as product training will be given

In return we offer a comprehensive benefits package consisting of:

Competitive salary

33 days holiday, including an allowance for selected bank holidays - increasing with service

Free life assurance

5% of your salary employer contribution to the pension plan (subject to employee contributions)

Stream - a money management app that gives you access to a percentage of your pay as you earn it

Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents

Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it

Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments

Brewers Colleague discounts giving you huge savings on home improvements

Discounts and rewards with selected partners - major high street brands, supermarkets etc

Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis

Staff uniform and uniform cleaning tax relief

Comprehensive Induction Programme and ongoing development

After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant, Senior Stock Assistant

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Extra information

Status

Open

Education Level

Secondary School

Location

Basingstoke

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English