Housing Graduates

Job description

Housing Graduate Trainee ProgrammeCompensation – London £31,500.00 / Norwich £27,300.00 per annum

This is a graduate programme with real responsibility from day one. Over two years, you'll rotate across several teams at the heart of Clarion's housing operations, building hands‐on experience, professional skills, and a genuine understanding of what it means to support residents and communities.

You'll be funded to complete the Chartered Institute of Housing Level 4 qualification, gain exposure to senior leaders, and be supported to apply for permanent roles at Clarion on completion. This is a programme designed to develop future housing professionals and future leaders.

Clarion is the UK's largest housing association, with over 125,000 homes across the country. We exist to solve a problem that genuinely matters, and if you want to spend two years learning everything about housing management whilst making a real difference to residents' lives every day, this is the programme for you.

Key ResponsibilitiesYou'll choose from rotations across the following teams, spending time in several areas over the course of the programme:

Neighbourhood Management – The starting point for your journey. You'll work alongside our frontline teams, managing resident enquiries, conducting estate inspections, supporting safeguarding processes, and getting a thorough grounding in day‐to‐day housing management.

Tenancy Specialists – A team that handles complex anti‐social behaviour, tenancy fraud, and domestic abuse cases. You'll manage your own caseload, meet service targets, and begin developing people‐management skills.

Available Homes – Responsible for letting our empty properties as quickly as possible. You'll work with local authority partners, carry out tenancy checks, and gain valuable stakeholder‐management experience.

Regional Operations – A performance and insight‐focused team. You'll work with data to improve service delivery and produce a service‐improvement plan for a real team or local area.

Customer Support – A centralised team managing over 20 housing processes, from mutual exchanges to legal action. You'll see how consistent, high‐quality service is delivered at scale across the organisation.

Regeneration – Supporting the transformation of communities through new build, estate renewal, and sustainability projects. You'll liaise with residents going through regeneration and work with development teams on delivery planning.

Resident Liaison – A dedicated team managing relationships with residents experiencing damp and mould in their homes. You'll be a key point of contact, ensuring timely updates and a positive customer experience throughout.

Beyond the rotations, in each placement you'll lead a project, whether that's improving a local area, reviewing a policy, or auditing a resource. At the end of every rotation, you'll present your progress to your team and members of the management group.

You'll also attend graduate training modules throughout the two years and gain exposure to property management and repairs services, an essential part of understanding our full customer offer.

What we're looking for

Graduates with a 2.2 degree or above, achieved within the last three years

A genuine interest in social housing and making a difference to communities

Strong organisation, planning and time‐management skills

The ability to work independently and take initiative

Good problem‐solving skills and adaptability

Strong written and verbal communication skills

Comfortable with Microsoft Word, Excel and PowerPoint

A driving licence is desirable but not essential

The PackageCompensation – London £31,500.00 / Norwich £27,300.00 per annum

The tailored programme offers personal & professional skills development through our Graduate Development Programme. You'll have the opportunity to regularly network and learn with other Clarion graduates to develop & apply relevant skills across a range of topics such as change management, strategic thinking, leadership & management.

To complement the practical experience you will gain, we will also pay for you to complete the Chartered Institute of Housing Level 4 qualification.

Upon successfully demonstrating a fully competent performance you will have the opportunity to apply for roles in Clarion Housing. We will provide support to help you grow and develop throughout your time at Clarion.

In exchange for your commitment and dedication, we will provide you with a generous benefits package that includes:

25 to 33 days holiday per year, increasing over time, plus a holiday trading scheme

10% pension matching and life assurance (4x salary)

Up to 5% annual bonus

A wellbeing day in your birthday month

Flexible benefits worth 1% of salary, including gym membership, dental and health screening, plus discounts with over 700 retailers

Season ticket loan

Professional qualifications paid for

Key dates

Application deadline : 15 May 2026

Interviews : 25 May to 6 June 2026

Assessment Centre : 25 June 2026 in London

Closing Date: May 15th 2026 at midnight.

We're committed to diversity – everyone is welcome here.

To find out more about who we are and what we do, click here.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Norwich

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English