Tier 2 Customer Support Lead

Job description

A leading water treatment company in the UK is seeking an experienced Customer Service Team Leader to manage their Tier 2 Specialist Support team. This role involves leading and coaching team members, improving customer service quality, and resolving escalated queries. The ideal candidate will have strong leadership skills, exceptional communication abilities, and proficiency in customer service software. Benefits include holidays, a pension scheme, and multiple employee assistance programs.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Wolverhampton

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English