Junior Workplace Change Management Consultant

Job description

Overview London - England - United Kingdom of Great Britain and Northern IrelandJoining the Workplace Change Management teamWithin the UK Consulting arm of CBRE sits our Workplace Change Management practice, an industry-leading team of 150+ professionals worldwide, united by a shared passion for workplace transformation. We value diversity from a wide range of industries including Change Management, Communications, HR, Event Management, Marketing, and Psychology. We support clients to navigate change, prepare their people for new ways of working, and inspire the adoption of new behaviours. Our team is growing and we welcome candidates from all backgrounds who share our enthusiasm for shaping the future of work.We believe that diverse experiences and perspectives are our greatest strength. Even if you haven't been a 'typical' Change Manager before, your passion for people, problem-solving abilities, and experience in guiding others through new initiatives could be exactly what we're looking for.What You Will Be Doing The Junior Workplace Change Management Consultant will play an active role in enabling meaningful cultural change within a London-based financial services organisation. They will support the design and delivery of change programmes, frameworks, and interventions that drive the adoption of new ways of working, ensuring these are embedded into everyday behaviours and aligned with the organisation's values and strategic objectives. This is a people-focused change role, centred on guiding and supporting the implementation of new working practices across the business. Working closely with stakeholder groups including HR, Corporate Real Estate, IT, and Communications, the Consultant will help bring together the People, Physical Space, and Digital dimensions of workplace transformation. They will contribute to creating clarity, alignment, and engagement across the organisation, supporting colleagues and teams as they transition to new ways of working. This role will join a seven-person change management team working on this programme for the client and will be part of a wider community of 25+ Workplace Change Managers based in London. They will report to a Senior Workplace Change Manager, who will provide day-to-day guidance, coaching, and support for ongoing professional development.Responsibilities Change DeliverySupport the development and delivery of change management plans aligned to programme milestonesCoordinate and schedule change activitiesCapture stakeholder feedback, questions, and concerns and ensure these are reflected in change plansAct as a visible on-site change presence during key change moments (move days, pilot weeks, launch periods)Support training logistics, including scheduling, attendance tracking, and follow up materialsLead sessions (supported by the wider change team) of similar cohorts – Grads, Apprentices, etc.Communication & Employee EngagementEngage with a wide range of stakeholders including employees, managers, Real Estate, HR, IT, and suppliersPrepare material for engagement activities (town halls, briefings, workshops, focus groups, drop-in sessions, site visits, training, events, and other interventions)Act as a point of contact for Change Champions or local change networks, supporting them with materials and updatesMaintain and update FAQs, intranet pages, and change hubs to ensure information remains current and accessibleAssist with surveys, pulse checks, and informal listening activitiesDraft internal communications, create digital signage, videos and collateral to generate buy-in and excitement; tailor messages to different audiences for clarity and consistencyRespond to employee queries and escalate complex issues appropriatelyAnalysis & InsightCollect, analyse, and interpret data related to impacts, readiness, and engagementSupport change impact assessments and stakeholder analysisTrack change adoption and engagement metricsGather quantitative and qualitative feedback throughout the program to inform adjustmentsGovernance & Programme SupportSupport programme governance by preparing materials for boards, steering groups, working groups and reportsMaintain programme documentation including action logs, risk and issue registers, and decision logsWhat You Will Need The Junior Workplace Change Management Consultant will be required to liaise with the programme team, Change Champions, managers & sometimes senior leaders.Essential Skills & Experience Change Management: Understanding of change management principles and employee experience. Awareness of the people impacts in large change programmes.Communication Skills: excellent verbal and written communication, and active listening.Confidence using common analysis and presentation tools (e.g. Questionnaire feedback tools, Slido, Miro, Mentimeter), or a willingness to learn new platforms quickly.Strong Microsoft Office Skills – Excel, PowerPoint and Word.Cross-functional Collaboration: working with and coordinating diverse teams across different departments and levels.Programme Management, Data Analysis & Reporting: Understanding of programme governance and reporting structures. Ability to support risk, issue, and dependency tracking, monitor progress, and contribute to reporting on the effectiveness of initiatives.Accountability and Conscientiousness: Willing to take ownership of tasks and see them through to completion.Learning Agility: Curiosity and willingness to learn new tools, frameworks, and ways of working, with openness to feedback and coaching.Nice To Have The below list is indicative, and we don't expect you'd have direct experience in everything:Experience working with Microsoft ProjectExperience delivering and facilitating workshopsAwareness of or exposure to change management approaches and models (e.g. ADKAR, Kotter)Experience supporting organisational, workplace, or ways of working change initiatives (including relocations or real estate programmes)Exposure to client facing or stakeholder heavy environments, with an understanding of professional services expectationsWhy CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. We welcome all applicants.Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Service line: Advisory Segment

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English