Senior Sales Assistant / Team Leader (30hr) - Oxford Circus

Job description

We're looking for a Senior Sales Assistant to join our fantastic Oxford Circus for 30 hours per week.

THE GIGReporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

THE STUFF THAT SETS YOU APART

Achieving your own sales targets and motivating the team to reach theirs

Provide excellent customer service at all times

Follow all store operating procedures e.g. Delivery, clock in/out, stock takes, replenishment etc

Follow all H&S procedures to maintain a healthy, safe and tidy work environment

Handle till transactions in line with operating procedures •Handle more complex enquiries from customers

Assist management team in coaching and mentoring more junior members of the team

Act as key holder and assume responsibility for store for short periods in the absence of the manager

Any other reasonable task as instructed by the store management team

OUR FUNDAMENTAL QUALITIESIt's never just a job at Dr. Martens. It's a way of life.

We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.

Working for Dr. Martens is everything you'd expect it to be. We're a diverse, passionate bunch who believe each role is as unique as the person who does it.

To be our Senior Sales Assistant you will possess these qualities;

Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility

Working with a fashion/lifestyle brand would be a bonus!

Strong understanding of customer service and how this can be driven in a team

Strong communication skills with the ability to inspire

Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them

Experience of leading a team to drive sales

Professional, but also authentic and fearless!

WHAT'S IN IT FOR YOU?

Welcome pair of Docs

65% off all footwear & 50% off all accessories

Opportunities for growth

Bonus incentives

2 paid volunteer days per year

Pension contribution

Complimentary access to virtual GP via the RetailTrust

Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English