Dental Receptionist

Job description

RequirementsJob Title: Dental Receptionist

Location: Dentopedia Group Clinics

Schedule: Monday - Friday & Weekends

Job Type: Full-Time

Salary: £13 - £15 per hour, depending on experience

Join a Growing, High-Standard Private Dental Group

About UsDentopedia Group is a growing network of modern dental clinics delivering high-quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care.

We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking professional and motivated Receptionists to join our brand new, state-of-the-art premises and grow with a forward-thinking group committed to raising standards.

If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.

Key Responsibilities

Manage front-desk operations and welcome patients professionally

Answer phone calls, WhatsApp messages and online enquiries promptly

Book, amend and manage appointment diaries efficiently

Support conversion of enquiries into booked appointments

Process payments and complete end-of-day reconciliation

Maintain accurate patient records and ensure GDPR compliance

Coordinate with dentists and nurses to ensure smooth daily workflow

Handle patient queries and follow-ups professionally

Maintain a clean, professional and welcoming reception area

Support diary optimisation and clinic performance

What We're Looking For

Previous experience in dental reception or similar front-facing role

Confident communicator with strong rapport-building skills

Comfortable discussing fees and appointment availability

Highly organised with excellent attention to detail

Calm and professional under pressure

Commercially aware while remaining patient-focused

Confident using dental software and computer systems

Professional appearance and positive attitude

Why Join Dentopedia Group

Clear systems and structured patient journeys

Strong marketing support and consistent patient flow

Supportive management and leadership

Opportunities for progression within a growing group

Ongoing training and professional development

RequirementsEssential Requirements

Right to work in the UK

Excellent spoken and written English

Strong organisational and multitasking skills

Confident using computer systems and digital platforms

Professional and confident telephone manner

Reliable, punctual and well-presented

Able to work full-time Monday to Friday & Weekends with mutual agreement

BenefitsStaff Benefits

Three fully paid staff events each year - Summer Event, Winter Event, and Christmas Party

50% discount on treatments for yourself at any Dentopedia clinic

20% discount for your family members and relatives

Ad-hoc Amazon gift vouchers approved by CEO

Seasonal gifts and Christmas bonus

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Extra information

Status

Open

Education Level

Secondary School

Location

Dorchester

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English