Head Housekeeper

Job description

Head Housekeeper£13.60 per hour30 hours per week • Alternate weekendsClosing Date: Sunday 8th MarchInterview Date: Tuesday 17th March

Ready to lead a team that truly makes a house feel like a home?We're looking for a motivated, hands‐on Head Housekeeper to join us at Belong and play a key role in creating a clean, safe and welcoming environment for everyone who lives, works and visits our village.

This isn't just about checklists and rotas—it's about leading with heart, setting the standard, and taking pride in making a meaningful difference every day.

What You'll Be DoingLeading, coaching, and supporting our brilliant housekeeping team

Being a visible, positive role model who champions excellent practice

Making sure every corner of our village is clean, hygienic and comfortable

Creating a warm, supportive environment that reflects Belong's values

Allocating daily cleaning and laundry tasks to maintain exceptional standards

Your Key Responsibilities

Carry out audits and routine checks to keep our communal spaces welcoming

Ensure cleaning products and equipment are stored and used safely

Manage stock levels and ordering of supplies

Build strong working relationships with colleagues, customers, families and visitors

Plan staff rotas to ensure we have the right people in the right place at the right time

Support recruitment and induction of new team members

Work with the village management team to resolve any cleaning concerns or customer feedback

Involve customers in domestic tasks where appropriate, supporting their independence

Keep furniture and equipment clean and well‐maintained, reporting issues promptly

Ensure a high‐quality laundry service and return items to the correct areas

Work flexibly to support 7‐day housekeeping cover, including sickness and holiday cover

Follow infection prevention and control procedures, including delivering training

Report safeguarding concerns immediately to senior colleagues

General Expectations

Maintain confidentiality at all times

Represent Belong positively in everything you do

Take part in meetings and ongoing personal development

Help keep our village a safe place to live and work

Follow all policies, procedures and safe working practices

Mentor and support team members, especially new colleagues

Carry out any other reasonable tasks required

We welcome applications from all eligible applicants.Please note: we are unable to sponsor overseas staff for this role.

As part of our recruitment process, you will be required to complete an Enhanced DBS check .You can read the DBS Code of Practice here: https://www.gov.uk/government/publications/dbs-code-of-practice

Paid DBS*

Enhanced pay for Bank Holidays

5.6 weeks holiday (pro rata for part time)

Every other weekend off

Real Living Wage regardless of age

Refer a friend schemePaid induction (3 days 9am to 4.30pm) & paid training on site

Access to on site gym

Access to Employment Assistance programme, including Confidential Counselling, Mental Health, Finance support

Full PPE and LFT & PCR tests provided on site

Access to Gain a NVQ

Career Progression

Auto Enrolment pension

Free Wi-Fi

Full Support, shadow shifts and Training

*DBS as per our terms and conditions

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Extra information

Status

Open

Education Level

Secondary School

Location

Chester

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English