Customer Service Manager

Job description

Lead, train, and support a team of customer service representatives.

Perform regular performance evaluations and provide continuous coaching and feedback.

Create a positive work atmosphere and encourage teamwork and collaboration.

Manage the daily operations of the customer service department to ensure efficiency and productivity.

Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.

Develop and implement procedures to enhance service quality and efficiency.

Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.

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Extra information

Status
Open
Education Level
Secondary School
Location
London
Type of Contract
Full-time jobs
Published at
03-04-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Full-time jobs | Secondary School

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