Job description
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Full time and fixed-term for 12 months. Hybrid working based in our Glasgow office at 177 Bothwell Street, G2 7EA.
PURPOSE OF ROLE
To ensue that all allocated SLAs, KPIs and deadlines are successfully met.
To allocate & reconcile all income received into the accounts within our management.
To ensure full compliance and control of client monies.
To support and assist colleagues within the Cashiers Team, the Client Accounting Team and the wider Property and Asset Management business.
To provide detailed training for colleagues within the Cashiers Team and Client Accounting Team when necessary
To review and update system process and procedures documents
KEY RESPONSIBILITIES
Ensure SLAs and KPIs are met within agreed timeframe:
Daily Bank Reconciliations carried out for Main Bank Accounts and all reconciling items cleared within agreed timelines.
Complete investigation of system issues and ensure resolution
Reconcile sub-accounts daily through automated system
Clear all common receipts reconciling items within 48 hours
Ensure all cash received is identified and allocated in a timely fashion
Prepare cheques for banking
Ensure that the correct alias process is adhered to and closed out within an appropriate timeframe. Ensure all logs are completed and information is up to date
Clear allocated items out of the Suspense Accounts within the agreed timeframe & follow up on items passed over
Hold and control all query, on hold and post dated cheques
Action all returned cheques
Ensure all payover to clients and other beneficiaries are processed within the agreed timelines. Liaise with other departments to question & resolve issues
Ensure all internal bank transfers are carried out within the agreed timelines
Action daily Roybank transfers within the agreed timelines.
Ensure Managers/AD are aware of banking deadline and sign of completed
Action requests to open & close Bank Accounts within the agreed timeline
Ensure that all Statements are produced and distributed within the agreed timelines
Ensure all monthly and quarterly charges are raised in line with the agreed process and within the agreed timelines.
To provide training and ongoing support to other team members
Deal with all internal enquires within an appropriate timeline
Action and respond to emails within the Cash Management Inbox within the agreed timeframe
Liaise with the Bank as required
Other adhoc tasks as required
KEY SKILLS & EXPERIENCED REQUIRED
Experience of working within a Cash Team where controls around client monies is a prerequisite.
Used to working in a business culture that promotes adherence to procedures and controls.
Experienced in completing Bank Reconciliations and following through on reconciling items within appropriate timeframes.
Used to working to tight banking deadlines and dealing with high volumes of work during peak periods of activity.
Excellent computer skills - Microsoft Office (Outlook, Excel, Word etc.), Property Management Systems (Tramps, Yardi, and Horizon) and Banking Systems.
Experienced in training & developing team members
THE INDIVIDUAL
Excellent communication skills - both written and verbal.
Has and advanced understanding of systems & actively seeks to enhance and improve
Focussed on delivering solutions within agreed timeframe.
Strong analytical and problem solving skills.
Understands the importance of accuracy and the attention to detail.
Good time management skills.
Proactive and self-motivated.
Good team player.
Positive attitude/outlook and flexible approach to work.
Ability to remain calm and in control when working under pressure.
Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Glasgow
- Type of Contract
- Full-time jobs
- Published at
- 03-04-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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