Customer Experience Host

Job description

We're recruiting for a Receptionist to join our South Street Cherry/Genesis branch in Glasgow.

We Offer

33 days' holiday allowance with room to grow

Generous retail discounts

Private healthcare

Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

And much more...

HoursPart time: Saturday 10am-5pm and Sunday 11am-5pm.

About the RoleAt Arnold Clark, you'll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom.

As a Customer Experience Host, you'll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You'll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.

Day-to-day duties

Acting as the first point of contact for our customers, in person and on the phone

Managing a large volume of customer calls and dealing with enquiries effectively and efficiently

Making sure the customer areas are kept tidy and presentable and that our customers are well looked after

Working proactively with all departments within the branch

Going the extra mile for all our customers

Essential Skills

A fantastic telephone manner

Excellent interpersonal skills

A genuine interest in delivering excellent service and going above and beyond for our customers

The confidence to work independently and also as part of a team

Highly organised with the ability to multi-task

Nice To Have (but Not Essential)

Knowledge of Cisco telephony

An understanding of Microsoft Office and Excel

Our CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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Extra information

Status

Open

Education Level

Secondary School

Location

Glasgow

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English