Restaurant Manager - Host

Job description

Arcade (New Opening – Covent Garden)

Salary: Up to £45000 plus Tips

Join our leadership team - Lead the host team. Shape every first impression. Drive Front of House Performance!About Arcade:We're gearing up for something big. Arcade is opening a brand-new venue in the heart of Covent Garden — and we're looking for an experience Host Restaurant Manager to be part of our opening team. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast‐paced, creative, and guest‐focused environment.

About the role:As an experienced Host Manager at Arcade, you will oversee the daily operations of reception and the front‐of‐house guest journey. With revenue exceeding £150K per week, you will ensure every guest receives a seamless and memorable welcome, while optimising bookings, walk‐ins, and sales opportunities. This is a pivotal front‐of‐house leadership role — owning the guest journey from the door, driving revenue through smart booking management, and ensuring a safe, polished, high‐performing reception operation.

As a successful Host Manager you will:

Lead, coach and motivate the host team to deliver a warm, professional and seamless guest experience

Control the pace and flow of service through effective table and queue management

Maintain immaculate front‐of‐house standards at all times

Optimise bookings, walk‐ins and live table allocations to maximise capacity

Manage large groups and special requests with precision and attention to detail

Support recruitment, onboarding and ongoing training

Deliver regular feedback and contribute to performance reviews and succession planning

Ensure full compliance with fire, emergency and allergen procedures

We'd love to hear from you if you bring:

Exceptional communication and guest engagement abilities

Proven experience leading a host or reception team in a high‐volume hospitality environment

Strong experience using booking and reservation systems, with confidence managing live availability

An analytical mindset, comfortable reviewing cover data and using insights to improve performance

Strong commercial awareness and confidence managing bookings and floor flow

The ability to thrive under pressure with excellent decision‐making skills

Strong understanding of health & safety and compliance standards

A hands‐on leader who leads by example and thrives in fast‐paced venues

Working at Arcade:Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry‐leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group... We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast‐moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

Refer a friend bonus

Internal wage advance facility to instantly access the wages you've earned

A restaurant recognition budget for Birthday goodies and career milestones

50% off food in our restaurants for you and your loved ones

50% off food in JKS restaurants within Arcade for you and your loved ones

Access to counselling, remote GP/physio services, legal advice and more through

Hospitality Action 24 hours a day, 365 days of the year

Summer and Christmas team parties where we all down tools and have some fun!

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English