Account Manager (Apprenticeships)

Job description

Dept: Marketing & Sales - Apprenticeships

Contract: Hybrid

Office: London

Hours / Days in Office: 37.5 hours per week / 2 days per week

Salary: £30k-36k

OTE: +£16k-20k

About UsAt Leep Talent, part of the Leep Group, we are committed to powering up potential for individuals and organisations through high-quality training, apprenticeships and professional development. As a collective of specialist training providers, the Leep Group works together to deliver a complete, people-first training solution, supporting learners and employers across the UK.

Leep Talent specialises in IT, digital and HR training, delivering apprenticeships, skills bootcamps and short courses designed around real workplace needs. Our programmes are employer-led and focused on building practical skills, confidence and long-term career resilience. Key qualifications include recognised CIPD, CompTIA and Microsoft certifications, ensuring learners gain industry-relevant knowledge that makes an immediate impact.

Across the Leep Group, we support over 20,000 learners each year, helping people at every stage of their career journey, from pre-employment and entry-level training through to upskilling and career progression. With a strong focus on accessibility and social impact, many of our programmes are 100% government-funded, removing barriers and creating opportunity for all.

We believe the world of work is evolving, and real progress happens when organisations look beyond job titles and qualifications to focus on the whole person, their skills, strengths and ambition. That belief sits at the heart of everything we do.

Together with our other brands across the Leep Group, Leep Talent provides a 360‐degree, career-lifecycle approach to skills and workforce development, equipping learners to thrive and empowering employers to build future-ready teams.

Position OverviewOur Account Managers in the Apprenticeship Team drive client relationships, activity, and fee generation via apprenticeship (100%) starts. Supported by our marketing and apprenticeship resourcing functions, you will manage the start to end recruitment & sales process, creating new business opportunities by business development means and managing existing client relationships.

Some of your tasks will include intelligent marketing, face‐to‐face meetings and business development telephone calling. You will always promote the Leep Talent range of products and services ensuring you find the right answers and creating sustainable business opportunities for our clients – not selling a solution that doesn't fit.

Responsibilities

Support the Leep Talent's mission, vision, values, and strategic objectives

Implement Leep Talent's Equality and Diversity policies

Take responsibility for one's own professional development and participate in relevant internal and external activities

Implement the Leep Talent's health and safety policies and practices

Contribute to Leep Talent's commitment to continuous improvement as identified in JITs quality assurance systems

Be committed to Leep Talent's safeguarding procedures and give high priority to safeguarding of learners

Achieve set activity & billing targets while also delivering on agreed objectives

Increase revenues for each existing account through up‐selling – expanding the scope of programmes delivered to existing contacts and business areas as well as new business units to create growth in a full suite of pathway delivery

Manage client relationships to the highest standard

Create Account Plans for the top 10 "spending" clients

Generate new leads and build your network within your accounts

Business development: using email, phone and LinkedIn messaging

Win new clients in designated new business sector

Cross‐sell group product lines and effectively cross‐sell all aspects of Leep Talent

Be a brand champion for Leep Talent

Evaluate and manage performance levels in line with company expectations

Ensure all processes and compliance procedures are followed

Deliver sales training

Prepare new business tenders and pitches

Effective forecasting and pipeline management

Support Senior Management with agreed duties

Maintain all relevant management information on our CRM – quality data makes us successful

Candidate Requirements

High levels of pace, passion & persuasion – it's what we look for in all our hires

Demonstrate the behaviours & skills required in line with our M&S People Framework

Solutions‐oriented, commercially astute and always seeking to improve own ability

Excellent interpersonal, verbal and written communication skills

Ability to deal with lots of different types of clients in a professional manner

Desire to learn and execute detailed operational plans

Highly professional, well presented and provides an excellent first impression of Leep Talent

Approachable, motivational and solutions‐oriented

Show continuous drive & determination and an attitude to succeed

Help integrate new starters into the business

Lead on initiatives and operate with minimum instruction

Ability to influence others for the benefit of the business

Be an advocate and supporter of positive change when needed (SAM+)

Mentor and support colleagues in achievement of their own personal goals (SAM+)

Equal OpportunitiesLeep Talent is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Leep Talent.

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer.

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Leep Talent as is necessary to respond to the needs of the business.

All roles at Leep Talent are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English