Apprentice Planning Compliance Officer

Job description

Start your career in Housing Repairs Planning and Compliance with a team that will support your development every step of the way.

We are looking for an Apprentice Planning Compliance Officer to join our Planning Compliance team within Platform Property Care, based in Worcester.

Are you organised, curious, and ready to build a rewarding career ensuring homes are safe and compliant?

Do you want to earn a recognised qualification while working for one of the Midlands' leading social housing providers?

Join Platform Housing Group as an Apprentice Planning Compliance Officer and take the first step toward a successful, long‐term career.

Platform Housing Group is one of the largest social housing associations in the Midlands, providing over 50,000 homes to more than 120,000 customers.

We are committed to delivering excellent services and investing in our people, places, and communities.

What you'll be doingAs an Apprentice Planning Compliance Officer, you will support the Planning Compliance Officer and wider Planning Team to help ensure all our homes remain safe and legally compliant across key service areas such as Gas Safety, Electrical Inspections (EICR) and Renewable Energy servicing.

You'll learn how compliance processes work, how to support tenants with accessing appointments, and how to keep accurate records in a fast‐paced, customer‐focused environment.

Day‐to‐day, you will:

Support tracking of homes where access attempts have previously failed

Assist in prioritising properties at risk of non‐compliance

Monitor cases approaching escalation thresholds

Help schedule compliance appointments and record key information accurately

Log customer contact and outcomes in our systems

Confirm upcoming appointments with tenants

Escalate unresolved access issues to the Planning Compliance Officer

Maintain accurate tenant records and audit trails

Support efforts to reduce overdue compliance visits across gas, electrical and renewable areas

Work collaboratively with Planning Teams, Compliance Officers, Housing Officers and operatives

all while developing strong foundations in business administration.

No previous experience is needed

just enthusiasm, reliability, and a willingness to learn.

Your trainingYou will study the Level 3 Business Administration with Hereford & Worcester Training Association or a similar provider, attending college in Worcester one day per week and gaining hands‐on experience with us for the rest of the week.

Once you successfully complete your apprenticeship, you will be able to apply for permanent roles within Platform Housing Group

and we have a strong track record of developing and retaining our apprentices.

What we're looking forWe'd love to hear from you if you have:

GCSE Grade 4 or above (or equivalent) in English and Maths

Good organisation, planning, and ICT skills

Clear written and verbal communication abilities

A positive attitude and strong desire to learn

The ability to work well within a team

The motivation to work independently, including from home

Confidence speaking with customers and colleagues

Curiosity, enthusiasm, and a willingness to problem‐solve

You must also live near to or in Worcester, as you will regularly attend our Worcester office.

Working arrangements

Home‐based with regular travel to Worcester and occasional travel to Birmingham Business Park or other locations as required.

40 hours per week, Monday to Friday

Free on‐site parking available

This is a 16‐month fixed‐term contract

What you'll get as a Platform Apprentice

Earn while you learn

Health and Dental Plan

NUS Apprentice Card (discounts and perks)

Fully supported training and development

Access to wider career opportunities across the organisation

Opportunities to get involved in events, networks, and community projects

A supportive team that values your development and contribution

Working with us is more than just a job

you'll be helping us keep people safe in their homes and make a real difference in our communities.

How to applyClick Apply to complete a short application form.

If shortlisted, you'll be invited to an in‐person interview at our Worcester office.

so please apply as soon as possible.

For more information: PPCRecruitmentplatformhg.com. We do not require agency support for this role; any speculative CVs will be treated as direct applications.

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

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Extra information

Status

Open

Education Level

Secondary School

Location

Worcester

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English