General Assistant

Job description

Job title: General Assistant (Retirement living)

Salary: £12.60 per hour / £16,380.00 per annum

Type: Permanent / Part Time

Working hours: 25 hours per week across Mon-Fri

Location: Onsite at Viscount Court, Windsor, Berkshire (SL4)

DBS level: Enhanced

About UsWe are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well ashomesfor sale and shared ownership.

Role OverviewAs General Assistant / Housekeeper you will undertake cleaning and laundry work in accordance with the relevant service specification, and provide excellent customer service to tenants, providing timely feedback on completions and progress and/or problems encountered to the Scheme Manager.

Key Responsibilities

Carry out daily and deep cleaning of communal areas as directed by the Scheme Management Officer and as detailed in the Scheme Cleaning Specification / Task list

Laundry duties: Collect, receive and organise washing cycles for residents' and other scheme laundry in accordance with washing instructions and as directed by the Scheme Management. Iron laundry and return to residents within required timescales. Clean all machines and maintain the laundry in a clean and tidy state

Maintain all work locations, including storerooms in a clean and safe order

Carry out visual building checks and report to the Scheme Management Officer any damage or repairs noted/identified during the course of your work

Always Observe and adhere to Health and Safety requirements (including COSHH regulations)

Order, monitor and log cleaning materials

Assist the Scheme Management in general office administration/scheme tasks as required

Provide general assistance to residents on an ad-hoc / emergency basis as directed by the Scheme Management Officer

Assist at social events as required

More About You

Educated to GCSE level or equivalent in Maths & English desirable (Grades A* - C)

Domestic, office or industrial cleaning experience

Must be able to commute to Viscount Court, Windsor, Berkshire (SL4)

An understanding of basic cleaning practices, equipment and products including COSHH regulations

An understanding of Health and Safety Regulations and procedures

Ability to work unsupervised, to organise, prioritise and use own initiative and ability to plan and prepare workload during planned absences

Experience of working with older or vulnerable people with a variety of needs is desirable

A self-starter with a proactive and enthusiastic attitude

Basic IT literacy in order to manage stock lists electronically and access online training

Why A2Dominion?As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

Benefits

25 days' holiday pro rata (Plus Bank Holidays)

Up to 8% contributory pension

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

Diversity & InclusionWe're proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk

We know some people hesitate to apply if they don't meet every requirement. If that's you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk

Closing date for this role is 18 March 2026 we reserve the right to close this role upon appointment of a successful candidate

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Extra information

Status

Open

Education Level

Secondary School

Location

Windsor

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English