Technical Services Manager - AOV & Smoke Control

Job description

Technical Service Manager – AOV & Smoke Control

Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension

Hours: 37.5 hours per week

Location: Field-based / UK

We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered.

With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach—combining technical expertise with long-term value creation.

The Opportunity

We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems.

This is a pivotal role within the organisation’s growth strategy—focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients.

You’ll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects—driving revenue while improving system performance, compliance and safety.

Key Responsibilities

Technical Sales & Opportunity Development

• Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers

• Convert engineer reports, surveys and inspections into commercially viable works

• Scope remedial works, upgrades and full lifecycle replacement projects

• Develop solutions aligned with fire strategy, cause & effect and compliance requirements

Quoting & Commercial Management

• Prepare accurate and competitive technical quotations

• Price full system scope including actuators, dampers, panels, cabling and commissioning

• Ensure all proposals are technically robust and commercially viable

• Support larger or more complex technical bids and upgrade programmes

Customer Engagement

• Build strong relationships with estates teams, FM providers and asset owners

• Provide expert advice on compliance, system performance and lifecycle planning

• Attend site meetings, technical reviews and client consultations

• Act as a technical escalation point for AOV and smoke control systems

Cross-Selling & Account Growth

• Identify additional opportunities across life safety systems

• Work closely with Business Development Managers on new client opportunities

• Support Account Managers in expanding service delivery across estates

Operational & Technical Collaboration

• Work with operational teams to ensure solutions are practical and deliverable

• Provide clear scopes, technical documentation and pricing breakdowns

• Support smooth handover from sales through to delivery

Technical Delivery Support

• Provide oversight on installations and commissioning

• Support complex fault finding across control systems, panels and devices

• Validate system performance including cause & effect and sequencing

What We’re Looking For

Experience

• Strong background in AOV, smoke control or building services

• Experience scoping, quoting or delivering remedial works and system upgrades

• Previous experience within FM or technical services environments

Technical Expertise

• In-depth knowledge of AOV systems (natural and mechanical)

• Strong understanding of motorised smoke dampers and control systems

• Ability to interpret fire strategy documents and cause & effect matrices

• Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air)

Skills & Attributes

• Commercially aware with strong pricing and proposal experience

• Ability to translate technical issues into practical client solutions

• Strong communication and stakeholder engagement skills

• Proactive, self-motivated and solutions-focused

What Success Looks Like

• Growth in remedial works and project revenue (AOV & smoke control)

• Strong quotation conversion rates

• Identification and delivery of cross-selling opportunities

• Accurate pipeline management and forecasting

• High levels of customer satisfaction and engagement

What’s on Offer

• Competitive salary with car allowance or company vehicle

• Full management package

• Ongoing technical and commercial development

• Opportunity to work on complex, high-value life safety systems

• A key role within a business driving change in the FM and technical services sector

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

03-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English