General Manager

Job description

General Manager – The Princess Royal, Notting Hill

The Princess Royal | Cubitt House

About Us

At Cubitt House, we create beautiful neighbourhood pubs with character, quality, and genuine hospitality at their heart.

Each of our sites is individual, but united by a shared focus on exceptional food, thoughtful drinks, and warm, intelligent service. We believe in building places that feel as good for our teams as they do for our guests.

The Role

We are looking for an outstanding General Manager to lead The Princess Royal, one of Notting Hill’s most loved pubs.

This is a hands-on leadership role for someone who thrives on creating a brilliant atmosphere, building strong teams, and delivering consistently high standards. You will take full ownership of the business — from guest experience and team culture to commercial performance and operational excellence.

What You’ll Be Doing

Leading the Business

• Take full responsibility for the day-to-day and long-term performance of the pub
• Create a warm, vibrant, and well-run environment for both guests and team
• Be a visible, present leader on the floor

Delivering Exceptional Guest Experience

• Set and maintain high standards across food, drink, and service
• Build a loyal, returning local customer base
• Ensure every guest experience reflects the character and quality of the brand

Building and Leading a Strong Team

• Recruit, develop, and retain a high-performing team
• Create a positive, supportive, and ambitious culture
• Lead by example with energy, professionalism, and care

Driving Commercial Performance

• Own the P&L, with a strong focus on revenue, labour, and cost control
• Drive sales through local engagement, events, and consistent quality
• Monitor performance and take action where needed

Operational Excellence

• Ensure smooth, organised, and efficient operations
• Maintain high standards of compliance, cleanliness, and presentation
• Use systems effectively to manage rotas, stock, and reporting

What We’re Looking For

• A proven General Manager (or strong AGM ready to step up) from a quality-led hospitality environment
• A natural host with a genuine passion for people and service
• Strong commercial awareness and confidence managing a P&L
• A hands-on, detail-focused operator
• Someone who takes pride in their pub and treats it as their own

Why Join Us

• Be part of one of London’s most respected independent pub groups
• Work in a beautiful, characterful site in Notting Hill
• Real autonomy to run your business, with support from an experienced central team
• A culture that values people, quality, and long-term growth
• Private Healthcare
• Perkbox
• Enhanced Family Leave
• Generous salary and Bonus Schemes
• Cubitt House Discount across all sites

Location

The Princess Royal – Notting Hill, London

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English