Customer Demand Manager

Pod Talent is looking for a Customer Demand Manager

Job description

Role: Customer Demand Manager


Location: Central London - Hybrid


Salary: £56,000-£60,000


We are excited to be working with a fast-growing food business who are currently looking for a Customer Demand Manager to join their team in Central London.


Responsibilities

In this role you will…

  • Lead and manage a team, helping supply chain executives grow while keeping customer service and communication strong
  • Work closely with Supply & Demand teams to give customers great service and clear visibility of stock levels.
  • Track and report service performance, solve customer issues, manage specific requirements, and drive cost‑saving improvements
  • Oversee the full order-to-cash process, ensure accurate and timely deliveries, manage stock efficiently, improve processes, and maintain strong relationships with 3PL partners


Requirements

  • Over 3 years’ experience in Customer Demand Planning, Customer Relationship Management, and Customer Supply Chain roles with food & bev or FMCG
  • Strong knowledge of demand planning principles and hands‑on operational experience
  • Strong team management, influence and hold 3PLs accountable
  • Excellent organisational and communication skills, with proven experience collaborating with major retailers
  • Highly proficient in Excel and comfortable with technology; proactive and adaptable in fast‑moving environments (Power BI is a plus)
  • Skilled at identifying potential issues early, building strong stakeholder relationships, and remaining calm under pressure to meet deadlines and performance targets


If you’re a skilled planner with a background in working with retail customers, I’d love to hear from you. Feel free to apply directly or reach out at patricia@pod-talent.com.

Extra information

Status
Open
Education Level
Secondary School
Location
England
Type of Contract
Full-time jobs
Published at
03-04-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Full-time jobs | Secondary School

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