Store Manager

flaner fragrances is looking for a Store Manager

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Job description

We’re looking for a Store Manager to lead our first London store.

We’re opening our first international store on Redchurch Street.

This is the beginning of our UK and European chapter.

We’re looking for someone to help build it. To take ownership of how it runs, every day.

The Role

This is not a typical store manager role.

You’ll work closely with us as we establish flâner in London.

We’re looking for someone who takes ownership of the space, the team, the experience, and the result.

Someone who can hold the store and shape what it becomes.

This is a full-time, on-site role, including weekend work.

What makes this different

What you’ll do

Take ownership of the store day-to-day, both experience and performance
Build, lead and develop a small team
Set the tone - how the space feels and how people are welcomed
Guide customers through our fragrances in a natural, considered way
Drive sales performance and understand what’s behind the numbers
Build relationships with local and returning customers
Introduce simple VM and in-store moments or activations where relevant
Manage stock, reporting, and daily operations with clarity
Maintain a high, consistent standard across the space
Notice what’s working (what’s not), and act on it
Develop a hands-on understanding of our products, including involvement in in-store preparation and finishing of fragrances
Contribute to the store’s presence beyond the space; capturing and sharing moments from the store where it feels natural

What we’re looking for

Someone who takes ownership without waiting for permission
Experience leading or mentoring others in a retail or hospitality environment
Strong instinct for both customers and team
High standards, held quietly and consistently
Commercial awareness, understanding how to drive performance
Comfortable operating without heavy structure or layers of management
Experience in premium retail, hospitality, or similar environments, with a strong instinct for people, product, and culture
A strong understanding of fragrance, or a genuine personal interest in scent and sensory experience
Comfortable handling the operational side of a store
Motivated by building something, not just maintaining it

About flâner

We’re a fragrance house from Melbourne.

Our work is built around city observations - the unnoticed details, the in-between moments, the way a place actually feels.

London is the next chapter for us.

Position details

Full-time (40 hours)

On-site, including weekend work.

London | Full-time jobs | Secondary School

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