Account Manager

Job description

The Role

We’re hiring an Account Manager to own the post-sale relationship for a UK and European customer base within a fast-growing data and analytics platform. You’ll be the primary point of contact for a portfolio of clients across the energy sector, including investors, developers, and operators—ensuring they extract maximum value from the platform while driving renewals and expansion.

This is a relationship-led role at the intersection of customer success, commercial growth, and product development.

What You’ll Do

• Manage a portfolio of client accounts, focusing on retention, growth, and deep product adoption
• Lead regular client engagements, demonstrating how the platform supports better decision-making through data and analytics
• Translate customer feedback and requests into actionable insights for the product team
• Develop strong expertise in energy markets and act as a trusted advisor to clients
• Represent the company at industry events and conferences

What We’re Looking For

The Essentials:

• 3–5 years’ experience in account management or customer success within a B2B SaaS environment
• Proven ability to manage multiple client accounts, balancing retention and revenue growth
• Commercially minded, with confidence in handling renewals and upsell conversations
• Interest in energy markets, with a willingness to quickly build domain expertise

Nice to Have:

• Experience with SaaS tools such as CRM and customer engagement platforms (e.g. HubSpot, Salesforce, or similar)
• Existing network within the energy sector (investors, developers, utilities, or operators)
• Background in data, analytics, or research-driven products

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

04-04-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English