Email Marketing & CRM Executive

Job description

Established in 2014, NVLTY is a growing online based fashion brand with a growing social following of over 250,000 across social media platforms.We’re an ambitious London based brand built from the ground up with a clear vision. What started as an idea has grown into a brand driven by creativity, authenticity, and an ethos based on providing premium, yet value driven pieces.Our focus is simple; deliver high quality pieces that combine streetwear style with everyday wearability, while staying true to the community that helped build us.

As we continue to grow, we’re constantly on the lookout for people who share that same drive. People who think differently, bring new ideas, and take pride in what they do. If this sounds like you and you’ve got what it takes to help push us to the next level, this could be the place for you. We’ve built this brand from the ground up, and the journey is only just getting started. As we grow, you’ll grow with us.

Role Summary:

NVLTY is seeking an exceptionally talented and driven Email Marketing & CRM Specialist to support and strengthen our digital marketing offering through the creation and execution of innovative, data-driven email marketing campaigns.

This role will play a key part in shaping the future direction of our customer lifecycle marketing and retention strategy, ensuring every email campaign aligns with our brand identity, customer expectations, and commercial objectives across launches, product drops, promotions, and brand storytelling.

In this role, you will work closely with our marketing, e-commerce, and creative teams to take ownership of our Klaviyo email & SMS program from planning and segmentation through to campaign execution and performance analysis. You will combine strong technical knowledge of Klaviyo and lifecycle marketing with a commercial mindset to deliver campaigns that drive engagement, repeat purchase, and revenue growth.

Requirments:

• Minimum 2 years of experience in an email marketing or CRM role, ideally within e-commerce or fashion
• Strong experience using Klaviyo, including campaign builds, flows, and segmentation
• Excellent written English and communication skills
• Strong attention to detail and ability to manage multiple campaigns simultaneously
• Driven work ethic with the ability to take ownership of your role
• Ability to work under pressure and meet deadlines
• Strong organisational and planning skills

Applicants may be asked to complete a short CRM strategy task or campaign exercise as part of the interview process.

Benefits:

· Discretionary yearly bonus

· 25 days holiday + Bank Holidays + Your Birthday Off

· Flexible Working

· 35 Working Hours per week with 1 hour lunch break

· 50% Staff discount

· Social events

· Pension Scheme

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

05-04-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English