Restaurants & QSR Assistant Manager

Job description

Description
The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.

You will:
Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
Implement operational and commercial plans provided by the Manager to support venue performance.
Support stock controls, cellar routines, product care and compliance standards.
Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
KPIs

• Guest satisfaction/NPS
• Revenue and spend per head
• Labour cost vs budget
• Food safety audit scores
• Speed of service
• Team engagement and retention
• Stock/waste control

About You

• Experience managing or supervising a restaurant or high-volume F&B venue
• Strong team leadership and people management skills
• Experience managing rotas, labour and budgets
• Strong understanding of food safety and compliance
• Excellent guest service skills
• Ability to work in a fast-paced environment
• Strong organisational and communication skills

Desirable

• Experience in holiday parks, resorts or high-volume venues
• Personal licence holder
• Food safety qualification (Level 3 or above)
• First aid training
• Experience managing multi-outlet operations

About Butlin'sAt Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you.

There has never been a more exciting time to join Butlins!

Extra information

Status

Open

Education Level

Secondary School

Location

Alcombe

Type of Contract

Full-time jobs

Published at

08-04-2026

Profession type

Bar Staff / Waiters and Waitresses

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English