Social Commerce Manager

Job description

Manchester (Hybrid)

Novaro is a fast-growing Social Commerce agency helping brands unlock their potential through social, creators, and e-commerce. As a start-up, we’re big on innovation, creativity, and collaboration and we’re looking for a Social Commerce Manager to grow with us and make a real impact.

The role

You’ll act as the key link between our clients and delivery teams, owning relationships and ensuring campaigns run smoothly from start to finish. This is a hands-on role with real ownership, ideal for someone who thrives in a fast-paced environment and wants to shape how social commerce is delivered.

What you’ll be doing

• Managing client relationships and acting as the main point of contact
• Overseeing end-to-end delivery of social commerce and content campaigns
• Leading TikTok Shop setup and ongoing management
• Creating and maintaining content calendars
• Reporting on performance, insights, and ROI
• Identifying opportunities to grow accounts through upsell and cross-sell
• Managing affiliate partnerships and creator collaborations
• Supporting onboarding of new clients
• Keeping up to date with trends and sharing insights with clients
• Supporting wider projects to help scale the agency

What we’re looking for

• Experience working in a client-facing marketing, social or agency role
• Hands-on experience with TikTok Shop (end-to-end)
• Strong understanding of social platforms and their role in e-commerce
• Organised and confident managing multiple projects
• Proactive, solutions-focused mindset
• Comfortable working independently and as part of a team
• Strong communication skills and ability to build relationships
• Passion for social, creators, and digital marketing

If you’re looking for a role where you can take ownership, grow quickly, and be part of building something exciting, we’d love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Full-time jobs

Published at

22-04-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English