Internal Corporate Account Manager

Job description

Internal Corporate Account Manager

The 5G Group of companies, incorporating 5G Communications, Redcare5G, Portsmouth Communications, Green Telecom, United Networks, Pure Technology and Diamond Communications, has been running since 1998 and has a turnover in excess of £20m.

Specialising in Telephone Systems, Lines and Calls, Data/Broadband Solutions (including Leased Lines) and infrastructure, the group are aiming to expand the business through organic growth, and continuing acquisition of franchise bases.

We now have an exciting opportunity within our Corporate Team for an Account Manager.

Qualities we are looking for

Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management

Leading and managing a group of corporate accounts, the ideal candidate will be responsible for:

• Delivering outstanding Customer Service to Franchisees and Stakeholders
• Building on established relationships with key personnel
• Fully understand customers business requirements
• General administrative duties producing regular business reports
• Answering phone calls and update CRM system
• Ensuring orders are fulfilled seamlessly
• Communicating fluidly with other departments
• Ownership of customer requirements and escalate when required
• Ability to implement new ideas and report concerns within the team
• Updating and monitor open account cases on CRM system
• Create, implement and manage department campaigns
• Review supplier charges and query with suppliers if required
• Complete contract paperwork

Who you are

• Experienced in Customer Service/Sales environments
• Exceptional in written and oral communication
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and office administration software.
• Able to develop technical telephony knowledge and acquire new skills
• Able to work in a fast-paced environment, and be able to adapt to fluid change
• Having a high attention to detail

What we offer

• Up to £32,000 (DOE) Basic Salary
• 20 days holiday + Bank Holidays + The ability to purchase more holiday
• Friendly office environment

Extra information

Status

Open

Education Level

Secondary School

Location

High Wycombe

Type of Contract

Full-time jobs

Salary indication

£30,000 Per Month

Published at

03-05-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English