Internal Account Manager

Job description

We are looking for a proactive and customer-focused Internal Account Manager to join our team. This role is responsible for delivering a high level of service to both new and existing customers, while driving sales growth, increasing product penetration, and building long-term customer relationships.

You'll combine account management with proactive outbound sales activity, supporting customer retention, development, and new business acquisition.

Key Responsibilities

• Identify and generate new business through proactive outbound telesales and prospecting
• Develop existing customer accounts through activation, retention, and account growth
• Increase product range penetration and maximise customer spend
• Identify quotation opportunities and issue same-day quotes where possible
• Support marketing campaigns and outbound promotions to maximise uptake
• Achieve agreed sales targets, margin requirements, and growth objectives
• Utilise sales tools effectively to maximise customer potential
• Maintain accurate and up-to-date customer records on internal systems
• Work to weekly and monthly activity and performance goals

About You

• Previous experience in an internal sales, telesales, or account management role (beneficial)
• Confident making outbound sales calls and building rapport over the phone
• Strong commercial awareness with the ability to price accurately and protect margin
• Highly organised with the ability to multitask and manage priorities
• Adaptable and comfortable working in a target-driven environment
• Excellent verbal and written communication skills
• Proficient in Microsoft Office (Outlook, Word, Excel)

Desirable:

• Knowledge of customer sales cycles
• Understanding of products, competitors, or dealer networks

What We Offer

• Full-time, permanent position
• Supportive team environment
• Ongoing training and development
• Opportunity to grow sales skills and build long-term career progression

Extra information

Status

Open

Education Level

Secondary School

Location

Methley

Type of Contract

Full-time jobs

Published at

29-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English